About Us

About Sure Communications

Sure Communications provides specialist alarm monitoring and telephone answering solutions to individuals and businesses, throughout New Zealand.

Our valued clientele varies widely. We oversee the alarm monitoring/telephone answering needs of government departments, retail shopping complexes, CBD towers, schools, and private residences, to name a few.

Founded in 1992, we have over 25 years experience in what we do. We’ve stayed at the forefront of our respective industries in focusing on both utilisation of the best available technology to run behind-the-scenes, and taking care of our clients with highly-personalised customer service.

We’re here for you 24/7/365. When you call us, we answer. Our phones are answered by highly-trained control room operators, not voice automation.

Our business is taking care of what is important to you. Your home, your business.


Bureau Alarm Monitoring

View Service


Business Alarm Monitoring

View Service


Home Alarm Monitoring

View Service


Telephone Answering

View Service


Why Choose Us?

Innovation. Integrity. Accountability. 24/7/365.

When selecting a service provider for your home or business, neither the ‘biggest’ nor the ‘cheapest’, should ever suffice as qualifications. Any assessment should be based on the vendor’s priorities and follow through in providing customers with a meticulous and accountable service, executed with care and integrity, in every instance.

Our extensive experience encompasses meeting the security requirements of standard residential alarm systems through to state-of-the-art access and building management systems in CBD towers, and everything in between.

All Sure Communications clients are high priority. Stringent operating systems and protocols, in conjunction with the latest software and technology, ensure our ability to action your instructions with accuracy, speed and accountability; Whilst providing the highest level of customer service every time you call or email our Control Room. You are entrusting us with your home, your business. Your security is our business and we take this responsibility very seriously.

Excellence is not stagnant. We are constantly researching and pursuing new technological advancements, management and operating strategies to ensure Sure Communications remains at the forefront of the security industry and most importantly, continues to deliver an unparalleled alarm monitoring service to our valued clientele, every second of every minute, every hour of every day.

Jenny Silbery
GENERAL MANAGER

Get in Touch

Enjoy peace of mind in the knowledge your business or residence is
being protected 24/7/365 by New Zealand's premier alarm monitoring provider.